Product Support

Support, Service and Parts

 

At Steelbro we understand that securing uptime and protecting the value of your sidelifter over time are critical to you. Our global network of fully equipped workshops staffed by highly trained, and experienced service personnel give you confidence that back up is on hand when you need it. Our local service agents are supported by Steelbro product specialists who provide expert advice and factory backed technical support across our entire product range.

Here’s how Steelbro can support you:
Warranty
The Steelbro product is backed up by 36 month warranty on crane structure giving you peace of mind. Steelbro components are sourced from internationally recognised manufacturers ensuring commitment to quality, availability and support worldwide.
Service
Regular servicing ensures cost-effective running of your sideloader. For peace of mind, why not purchase a service package? These are available throughout the Steelbro global service network.
Maintenance
Maintenance and repair work is easily managed by Steelbro service providers when required. Engineering technical documents and procedures can be supplied to have your machine running at its optimum performance.
Genuine Steelbro Parts
A range of parts are available for current Steelbro product lines. Many of the common parts are stocked locally; other parts are shipped directly from our manufacturing locations. Damaged items are easily replaced - we make steel fabricated parts to order. Contact our friendly staff, and they will help to identify and fulfil your parts requirements.
 
Support
Comprehensive advice and support for your Steelbro product are always at hand via trained technicians located throughout our global network. All sidelifters are supplied with comprehensive operator manuals. Technical support documents specific to your machine are available on request.
Training
Certified training is delivered by Steelbro trainers to suit individual requirements. Have your operators gain Steelbro certification in sidelifter operations, service and fault finding and become a certified trainer.
Trade-in / Refurbishment
Steelbro offer a trade-in and refurbishment service to ensure your fleet is always running at optimum efficiency. Secondhand units are available for purchase. Steelbro will pack and deliver to you in any country around the world.